Privacy Policy

At LibertyMark Fort Lauderdale Sunrooms, we respect your privacy. This policy explains what information we collect, how we use it, and how we protect it. We only collect information necessary to provide you with excellent service and will never sell your personal data to third parties.

Information We Collect

When you contact us for a quote or use our website, we may collect the following information:

• Your name, phone number, and email address
• Your property address and details about your project
• Photos you provide of your property or existing structures
• Communication preferences and project requirements
• Basic website usage information like your IP address and browser type

We only collect information you voluntarily provide when requesting a quote, scheduling a consultation, or contacting us about our services.

How We Use Your Information

We use your information to provide you with the best possible service. Here is how we use the information we collect:

• To respond to your inquiries and provide project quotes
• To schedule consultations and site visits at your property
• To communicate about your project timeline and updates
• To send you important information about your sunroom installation
• To improve our website and customer service
• To comply with legal requirements and protect our business interests

We will not use your information for marketing purposes without your explicit consent. You can opt out of promotional communications at any time.

Information Sharing

We do not sell your personal information to anyone. We may share your information only in these limited circumstances:

• With trusted service providers who help us operate our business, such as scheduling software or payment processors
• With material suppliers or subcontractors when necessary to complete your project
• When required by law, such as responding to a court order or legal process
• To protect our rights, property, or safety, or that of our customers or others

Any third parties we work with are required to keep your information confidential and use it only for the purposes we specify.

Cookies and Tracking

Our website may use cookies and similar tracking technologies to improve your experience. Cookies are small files stored on your device that help us remember your preferences and understand how you use our site.

You can control cookies through your browser settings. If you disable cookies, some features of our website may not work properly, but you will still be able to request quotes and contact us.

Data Security

We take reasonable steps to protect your information from unauthorized access, loss, or misuse. We use industry-standard security measures to safeguard your data both online and offline.

However, no method of transmission over the internet is completely secure. While we strive to protect your information, we cannot guarantee absolute security. You provide information to us at your own risk.

Data Retention

We keep your information for as long as necessary to provide our services and comply with legal obligations. Project records are typically retained for several years for warranty purposes and business records. If you would like us to delete your information, please contact us and we will do so unless we are required to keep it for legal reasons.

Your Rights

You have certain rights regarding your personal information:

• You can request to see what information we have about you
• You can ask us to correct inaccurate information
• You can request that we delete your information in certain circumstances
• You can opt out of promotional communications at any time
• You can object to how we use your information in certain situations

To exercise these rights, please contact us using the information below. We will respond to your request within a reasonable timeframe.

Third-Party Links

Our website may contain links to third-party websites, such as manufacturer sites or social media platforms. We are not responsible for the privacy practices of these external sites. When you leave our website, we encourage you to read the privacy policies of any site you visit.

Children's Privacy

Our services are not directed to children under 18. We do not knowingly collect information from children. If you are a parent or guardian and believe your child has provided us with information, please contact us and we will delete it.

Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. When we make changes, we will post the updated policy on this page and update the date at the top. We encourage you to review this policy periodically.

Contact Us About Privacy

If you have questions about this privacy policy or how we handle your information, please contact us. We are committed to addressing your concerns and protecting your privacy.